Terms & Conditions

© 2015 SHOOAWAY™ PTY LTD ABN 22 101 358 107 ALL RIGHTS RESERVED

ShooAway™ is a registered trademark. 100% Australian designed and owned product (Patented) and manufactured under license.

PAYMENT & SHIPPING

Pricing in AUD and effective Jan 2015. We accept MasterCard, Visa, JCB and American Express*. Delivery will be within 5-7 days of placement of order. Customer service is available Monday to Friday, 9am – 5pm AEST by phone or email. *Please note a three percent (3%) surcharge applies for American Express due to higher processing charges levied.

WARRANTY & RETURNS

ShooAway comes with a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, just contact our customer team at [email protected] to organise your return and send us back your product in the same condition and packaging in which it was received. We will then process your refund, excluding shipping and handling. Refunds will be processed to your Credit Card within 7 days of our receiving the product.

PRIVACY POLICY

We believe in Privacy! ShooAway™ Pty Ltd will not disclose your personal details to any third party.

CUSTOMER SERVICE POLICY

ShooAway™ Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 5 business days to arrange, a backorder or a full refund.

SECURITY POLICY

ShooAway™ Pty Ltd uses industry standard Secure Sockets Layer (SSL) encryption technology to allow secure payment this ensures that your credit card details are secure.